Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, company name, and payment details when you create an account or contact us. We also collect usage data including transaction volumes, feature usage patterns, and device information to improve our services.

2. How We Use Your Information

We use collected information to provide and maintain the PeakPOS platform operated by Pinpoint POS, process transactions, send service communications, and improve our products. We do not sell your personal information to third parties.

3. Data Security

We implement industry-standard security measures including encryption in transit and at rest, role-based access controls, and regular security audits. Payment card data is processed in compliance with PCI DSS requirements.

4. Data Retention

We retain your account data for as long as your account is active. Transaction records are retained in accordance with applicable financial regulations. You may request deletion of your personal data by contacting us.

5. SMS/Text Messaging

Peak POS may collect your mobile phone number to send you SMS/text messages related to your account or transactions. The types of messages you may receive include: account status updates, transaction receipts, payment processing alerts, compliance notices, system notifications, and promotional or marketing communications (if you have opted in).

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your phone number is used solely for the messaging purposes described above and for account verification.

You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

Message frequency varies by message type. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

6. Contact

For privacy-related inquiries, contact us at [email protected].